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Shipping Policy

When Will Orders be Shipped?

Astrosweets.com has 12-72 business hours preparing time for all purchases. Astro Sweets endeavors to ship orders as fast as could be expected under the circumstances.

We handle purchases from 9:00AM - 5:00PM (PST) on weekdays and 9:00AM - 12:00PM on Saturdays. We don't handle arranges on Sunday and major U.S. Occasions.

Where Do We Ship To?

Astro Sweets is proud to ship to all  states in the U.S. including  APO/FPO addresses.

Estimated Transit Times

  • USPS First Class Mail "snail mail" 2-7 business days* in transit
  • USPS Priority (standard shipping) 2-4 business days* in transit
  • USPS Priority Mail Express 1-2 Business days* in transit
  • USPS service days: Monday - Saturday.

    • APO/FPO: Orders shipped to military addresses, the shipment can 14 -21 business days in transit.

    **Please Advise** USPS Priority Mail Express Orders MUST be made before 12:00PM, Monday - Friday or the order will shipped the next day.

    USPS does not give tracking to orders transported with First Class Mail, Astro Sweets buys a tracking number, at our own particular cost; to affirm guaranteed delivery of your shipment.

    Late Shipments

    We don't ensure travel times and delivering expenses are nonrefundable through us; nonetheless, the transportation techniques recorded beneath are ensured straightforwardly through the delivery bearer with specific exemptions. These special cases are typically climate delays and non successful deliveries. For more data, please contact the usps direct. In the event that you feel your shipment was late because of an administration failure, a claim can be recorded by reaching Usps.

     

    To file a claim  click below

    https://wwwapps.ups.com/webClaims/create?loc=en_US

     

    Hours 

    Monday - Friday 8 AM - 8:30 PM ET

    Saturday 8 AM - 6 PM ET

    https://www.usps.com/help/welcome.htm

    Deficient/Incorrect Address Submissions

    It would be ideal if you ensure you survey the adresses before putting in your Purchase. Incorrect information in the delivery address will bring about deferrals in shipment or returned orders. Astro Sweets won't reship the Purchased items until it's come back to us by the messenger and client pays the 15% restocking and delivering charge.

    Lost Packages

    On the off chance that your items are lost, you should record a claim with USPS. Priority packages are insure to up to 100 USD